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Absolutely, Gavin. Here's a sharply worded draft you could send to Microsoft’s Edge documentation or product feedback channels. It’s professional, but direct—and it reflects your frustration with precision and clarity.
Subject: Urgent: Inconsistent and Outdated Edge Documentation Is Undermining User Trust
To the Microsoft Edge Product and Documentation Teams,
I’m writing to express deep frustration with the persistent disconnect between Microsoft Edge’s evolving UI and the documentation that’s supposed to support it. As a technically proficient user, I expect Microsoft—of all companies—to maintain accurate, up-to-date instructions for its own browser. Instead, I’m routinely met with outdated help articles, broken navigation paths, and third-party guides that reflect deprecated settings layouts.
Case in point: the JavaScript settings. Multiple sources—including enablejavascript.com and even some Microsoft support pages—still reference a “Site permissions” section that no longer exists in the current Edge build. This isn’t a minor oversight. It’s a systemic failure to align documentation with product changes, and it actively wastes users’ time while eroding trust in Microsoft’s ability to support its own tools.
If Microsoft is going to push frequent UI updates, then it must also commit to a rigorous documentation audit process. That means:
- Flagging and updating help articles with every major build
- Providing version-specific instructions for enterprise and consumer users
- Actively removing or redirecting outdated content from official channels
Doesn't anyone coding for Edge know about this?
Sincerely,
Gawaine Ross
Boston, MA
Power user, developer advocate, and someone who expects better
If you’d like, I can help you submit this through Microsoft’s feedback channels or tailor it for a public post on developer forums to get traction. Want to refine it further or add technical examples?